Cervin Founder Spotlight: Ellen Rubin of Causely, Part 2
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Is access enough? Auth patterns for Claude Managed Agents
MCP tunnels let Claude Managed Agents reach and authenticate to real infrastructure, but access alone doesn't make an agent one you'd trust to run on-call.
Introducing Issues, one problem, one thread, start to finish.
On-call means re-triaging the same problem as diagnoses shift underneath you. Causely's new Issues give people and agents one stable thread instead.
Expanded Dynatrace Support: Better, Faster, Cheaper Agents
Causely turns Dynatrace entities, topology, and alerts into a causal model that names the root cause, making on-call agents better, faster, and cheaper.
Your on-call AI agent is wrong more than you think
Most frontier LLMs degrade badly by ~1,000 tokens of input, not the millions in their spec sheets. For on-call agents, that means accuracy drops exactly as an incident gets complex. The fix isn't a bigger model. It's not handing the LLM the raw data at all.